SHOP NEW SPRING 2024 ARRIVALS- FREE SHIPPING ON ORDERS OVER $50

Shipping and Returns

Please Note: New Customer Discount Code is only valid on regular priced items.  Items that are on sale are not eligible.

RETURNS

At CharlesDavid.com every detail is important to us, and nothing is more important than customer satisfaction and safety

Returns are accepted up to 30 days after purchase date. Items must be unworn, unused, sellable, and in original boxes. $6.95 charge per each separate return will be deducted from your return credit for restocking and postage.

Return Options Via Happy Returns "Return Bar" Locations or UPS Prepaid Label. 

RETURN BAR return refunds will be made immediately as soon as the Return Bar has received and scanned QR Code. 

UPS returns will be refunded after received and inspected in warehouse “Once your return is processed, Please allow 7-10 business days for the credit to appear on your account.”

You will receive an email notification confirming your refund has been initiated.

Please Click this LINK to start your returns charlesdavid.happyreturns.com

Exchanges: Due to constant change in inventory, we recommend you place a new order and request a return authorization and send the original item back for a return credit. 

OUTLET SALE ITEMS ARE FINAL SALE - NO RETURNS

Price Match Policy: Up to 30 days of your purchase date, if you find the same style in the same color/material you purchased sold at a lower retail price at another online store, we will happily refund the difference. 

Contact us via email:  customerservice@charlesdavidllc.com for Price match inquiries and any questions you have.

 

 

SHIPPING TERMS

 Please note that carrier transit time is Business days - carrier does not deliver on weekends and note Holidays could cause delay by carrier.  Delivery is end of day

● Free shipping ground for orders $50 and over before tax in the contiguous US (48 adjoining States including Washington DC) 

● Shipping Fee of $7.95 for orders under $50 Ground Shipping

● Delivery time – Ground Shipping 7-10 Business Days (not Including Holidays). 

● Hawaii + Alaska 2 Day shipping $15 – Delivery times vary by location.

● 2 Day Expedited Shipping $15 (orders received before 12:00PM PST) – except in California Expedited Shipping not needed - Orders will ship same Business Day or Weekend Orders will ship Next Business Day excluding Holidays - Orders Received after 12:00PM PST will ship Next Business Day Excluding Holidays **  Please note that carrier transit time is Business days - carrier does not deliver on weekends. If order is placed Thursday 2 day delivery would be Monday by end of day. If order is placed Friday, 2 Day Delivery would be Tuesday by end of day

● Overnight Shipping $30 orders received before 12:00PM PST - Orders will ship same Business Day or Weekend Orders will ship Next Business Day Excluding Holidays - Orders Received after 12:00PM PST will ship Next Business Day Excluding Holidays **  Please note that carrier transit time is Business days - carrier does not deliver on weekends. If order is placed Friday, Delivery would be Monday by end of day

● Products on sale 50% or more-Overnight and 2 Day Expedited Shipping will not be available Outside of Alaska and Hawaii.

● OUTLET SALE ITEMS Overnight and 2 Day Expedited Shipping will not be available Outside of Alaska and Hawaii. - FINAL SALE - NO RETURNS