Shipping and Returns
Please Note: Discount codes cannot be applied to any items on sale 50% or more. You can use discount codes on all other items including sales items up to 45% off.
At CharlesDavid.com every detail is important to us, and nothing is more important than customer satisfaction and safety
In our efforts to flatten the curve of Covid-19 we are currently running with minimal personnel and are experiencing delays in processing returns. We apologize in advance for any inconvenience this causes and assure you that your business is important to us. Your account will be credited as soon as possible. Generally within 10-14 days.
Returns are accepted up to 30 days after purchase is delivered. Items must be unworn, unused, sellable, and in original boxes. $6.95 charge per each separate return will be deducted from your return credit for restocking and postage.
Exchanges: Due to constant change in inventory, we recommend you place a new order and request a return authorization and send the original item back for a return credit. Credit will be issued within 10-14 days of receipt of Return. ** Please Note**: “Once your return is processed, you will receive an email notification confirming your refund has been initiated. Please allow 7-10 business days for the credit to appear on your account.”
Price Match Policy: Up to 30 days of your purchase date, if you find the same style you purchased sold at a lower retail price at another online store, we will happily refund the difference.
Please Contact us via email: firstname.lastname@example.org for Return Authorization, Price match inquiries, and Shipping Label
● Free shipping ground for orders $50 and over before tax in the contiguous US (48 adjoining States including Washington DC)
● Shipping Fee of $7.95 for orders under $50 Ground Shipping
● Delivery time – Ground Shipping 7-10 Business Days (not Including Holidays).
● Hawaii + Alaska 2 Day shipping $15 – Delivery times vary by location.
● 2 Day Expedited Shipping $15 (orders received before 12:00PM PST) – except in California Expedited Shipping not needed - Orders will ship same Business Day or Weekend Orders will ship Next Business Day excluding Holidays - Orders Received after 12:00PM PST will ship Next Business Day Excluding Holidays **
● Overnight Shipping $30 orders received before 12:00PM PST - Orders will ship same Business Day or Weekend Orders will ship Next Business Day Excluding Holidays - Orders Received after 12:00PM PST will ship Next Business Day Excluding Holidays **
● Products on sale 50% or more-Overnight and 2 Day Expedited Shipping will not be available Outside of Alaska and Hawaii.