Welcome to the Returns Portal of Charles David
Please make sure you review the Shipping Terms before moving forward. In order to use this portal for Returns, please make sure your order is within 30 days of delivery. Here are the steps required:
- Make sure you have created an account with Charles David. Upon your purchase, you might have signed up via email, but for returns its important that you create a new account that is associated with to the email you used for your purchase. To create a new account, please click here.
- If you already have an account with Charles David, please click here to log in.
- Once you log in, you should see your purchase with a button to create a new Return. As per the illustration below, click on the button called Return Order.
- Next you will see a form drop down like the picture below. Make sure the Order# matches your email order confirmation.
- Enter all of the fields and make sure that the State Code you only Enter the two letter state abbreviation and not the full name of the state. Then press GET RETURN LABEL button. Give it a few seconds and your label will auto download to your computer.